Case Study 23
WIM Industries: From MRP to ERP Q1: Why did WIM feel the need to implement an ERP system? Before implementing an ERP system, WIM was using a materials resource planning (MRP) system, but this system, while a large advance over paper-based management techniques, nevertheless created many problems as the company’s operations expanded. MRP systems do not integrated information from various divisions within a company, but instead automate processes and information within departments. For WIM this meant there was no platform with which to integrate data from different departments, there was a prevalence of data duplication and redundancy, and inconsistent data were supplied to managers. In addition to this, the departments within the company were acting as separate entities and information was not being shared. The growing size of the firm and the corresponding increase in the sizes of departments also bogged down the flow of information. There were also no predefined standard...
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